Privacy Policy for Das House Online Grocery Store

Effective Date: 15-June-2023

1. Introduction

Das House ("Das House," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our online grocery store located at Melaghar, Tripura, IN, PIN- 799115, and our associated website, mobile application, and other platforms (collectively referred to as the "Platform").

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide to us when creating an account, placing an order, or contacting our customer support. This may include your name, email address, contact number, delivery address, and payment information.

2.2 Usage Information: We may automatically collect certain information about your use of the Platform, including your IP address, device information, browser type, and browsing behavior.

2.3 Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience and collect information about your preferences and usage patterns. You can manage your cookie preferences through your browser settings.

3. Use of Information

3.1 We use the collected information for the following purposes:

a. To provide and improve our services, including processing and delivering your orders, managing your account, and personalizing your experience on the Platform.

b. To communicate with you regarding your orders, updates, offers, and promotions.

c. To respond to your inquiries and provide customer support.

d. To analyze and understand trends, usage patterns, and preferences of our users to improve our services and develop new features.

e. To ensure the security and integrity of our Platform and protect against fraud, unauthorized access, and illegal activities.

3.2 We may combine the information we collect with other information obtained from third parties for the purposes stated above.

4. Information Sharing and Disclosure

4.1 We may share your personal information with third parties in the following circumstances:

a. Service Providers: We may engage third-party service providers to assist us in providing and improving our services, including delivery services, payment processing, customer support, and analytics. These service providers are authorized to use your personal information only as necessary to perform services on our behalf and are obligated to maintain the confidentiality and security of your information.

b. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect the rights, property, and safety of Das House, our users, or others.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Platform of any change in ownership or the use of your personal information.

d. With Your Consent: We may share your personal information with your consent or at your direction.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

7.1 Account Information: You can access and update your account information by logging into your account settings on the Platform. Please ensure that your information is accurate and up-to-date.

7.2 Marketing Communications: You can unsubscribe from our marketing communications by following the instructions provided in the emails or by contacting us using the contact information provided below.

7.3 Cookie Preferences: You can manage your cookie preferences through your browser settings.

8. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us using the contact information provided below, and we will take steps to delete such information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

By using the Das House Online Grocery Store, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.